Legal
This policy explains what personal information Volterra collects, how it is used, and the choices you have.
This Privacy Policy explains how Volterra (mineralvolatility.com) collects, uses, and protects personal information when you visit the website, request access, or use the Service. It should be read together with our Terms and Disclaimer.
Information you provide. When you submit the access-request form, we collect the name, work email address, company, and role you enter. If you correspond with us, we keep that correspondence.
Usage data. We use privacy-friendly, aggregate website analytics that do not use advertising cookies and do not track you across other sites. This tells us, in aggregate, which pages are viewed and broad visit patterns.
Technical data. Like most websites, our hosting infrastructure may automatically log standard technical information such as IP address, browser type, and timestamps for security and operational purposes.
We use personal information to: respond to and evaluate access requests; provide, deliver, and administer the Service (including data delivery); communicate with you about the Service; maintain security and prevent abuse; and understand and improve how the Service is used. We do not use your information to provide you with personal financial advice.
Where the UK GDPR or EU GDPR applies, we rely on: your consent (for example, when you submit the access-request form); our legitimate interests in operating, securing, and improving the Service; and the performance of a contract with you or your organisation where applicable.
We aim to keep cookie use to a minimum. Our website analytics are cookieless, and we do not use third-party advertising or cross-site tracking cookies. Any strictly necessary cookies used for core site functionality are used only for that purpose.
We do not sell your personal information. We share it only with service providers who process it on our behalf to operate the Service — for example, our form-handling provider (which receives access-request submissions), website hosting, privacy-friendly analytics, and the data-delivery platform used to provide the Service (such as a Snowflake data share). These providers are permitted to use the information only to provide services to us. We may also disclose information where required by law.
Our service providers may process information in countries other than your own. Where personal information is transferred internationally, we take steps intended to ensure it remains subject to appropriate safeguards consistent with applicable law.
We retain personal information for as long as needed to fulfil the purposes described in this policy — for example, to manage your access request and any resulting relationship — and thereafter only as required for legal, accounting, or security purposes, after which it is deleted or anonymised.
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. If you are a California resident, you have rights under the CCPA/CPRA, including to know, delete, and correct personal information and to opt out of its sale or sharing — and we do not sell or share personal information as those terms are defined. To exercise any right, contact us using the details below.
We take reasonable technical and organisational measures intended to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The Service is intended for professional and business users and is not directed to children. We do not knowingly collect personal information from children.
We may update this policy from time to time. Material changes will be reflected by updating the date below. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
For privacy questions or to exercise your rights, contact us at the address provided at signup or via mineralvolatility.com.
This document is a template provided for convenience and is not legal advice. It should be reviewed and finalised by qualified legal counsel before reliance.